We have all had our calls dropped at some point or another. Just yesterday I was talking to a mate, we were both standing still, and all of a sudden our calls just disconnected.
Now, I’m not sure how many people know about this, but if you are a Vodacom Contract subscriber, you can call 119 from your phone, and get reconnected, for FREE. Well technically, you get reconnected, and the first minute is FREE, and they you start paying applicable charges after the first minute. Cool hey.
What is important with this reconnect service, is that Vodacom tracks where the calls were dropped, and if they start seeing a trend, they will investigate why this is happening, and maybe find they need to increase capacity.
From the Vodacom Website:
119 Reconnect (Contract)
Should you, as a Contract customer, experience the inconvenience of having your call dropped, simply dial 119 from your cellphone! You will be reconnected – the time you spent waiting to be reconnected and the first minute after being successfully reconnected – free! Thereafter, your relevant tariff rates will apply.
Please note: Vodacom Contract customers on per second billing Contracts will be charged according to their relevant tariff rates for the first 60 seconds when being reconnected – the free minutes do not app
So next time you find yourself slamming your phone, in the middle of a conversation, just dial 119, and you will be reconnected for FREE for the first minute