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  • Interview with Fred Baumhardt – Microsoft SA CTO

    Interview with Fred Baumhardt – Microsoft SA CTO

    It’s Microsoft TechEd Africa 2013 time again, and I have been fortunate to be invited to attend this awesome event once again. This year the event is bigger in terms of the number of exhibitors, sponsors & sessions on offer. Things kicked off yesterday afternoon with the Keynote & Opening party, but today was when all the in depth sessions started. I managed to catch a couple of sessions earlier today and am well impressed with whats been on offer so far.

    I also got the opportunity to sit down and chat with Fred Baumhardt, who is the Chief Technical officer of Microsoft South Africa. We chatted about a number of things and where Microsoft South Africa is going.

    One of the major talking points in yesterdays keynote was the increased demand and usability of cloud based services such as Microsoft Azure. Azure allows you to host your application & service in the cloud, making it easily accessible to all your users. With a shift towards the ability to rapidly deploy these applications, it’s only a matter of time before everything is cloud based. I also found out earlier today that iCloud is in fact hosted on the Azure Platform !

    Chatting about if Microsoft would look at hosting locally based cloud servers, Fred leaned towards that not happening anytime soon. Currently Microsoft has a number of data centres around the world, and South Africa uses the Ireland & Netherlands centres for cloud based services. Given that bandwidth costs in South Africa have decreased dramatically over the last couple of years, and the number of international bandwidth services offered, it doesn’t make economic sense for Microsoft to launch a data centre in South Africa (yet).

    That said, there is a huge shift in enterprise & consumers moving towards cloud based services like Office 365. Cost wise it works out a lot cheaper that having to pay an up front cost for the traditional CD media.

    I also popped in a sneaky question about when we might see the Microsoft Surface in South Africa after Microsoft SA CEO, Mteto Nyati, hinted at it earlier today. No official dates have been announced but we could possibly see it in the latter part of the year. On the other hand, there are a number of different devices on display here at TechEd, which offer similar functionality.

    All in all, Africa & South Africa are in for an interesting couple of years ahead in the Tech Space. As Fred mentioned, we are probably only 18 months behind Europe & the US in terms of Tech developments, and that gap is narrowing rapidly.

    TechEd runs till Friday, and I will probably pop up another post or 2 with some of the highlights of the event. So far it has been a rather interesting & fulfilling 2 days!

  • iwantmycoffee Coffee Shop – Umhlanga Ridge

    iwantmycoffee Coffee Shop – Umhlanga Ridge

    Earlier today after working at the amazing spot, The Sett, which I posted about the other day, I managed to pop into an awesome new spot called “iwantmycoffee” in Umhlanga Ridge.

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  • The Sett – Agile Workspace in Durban

    The Sett – Agile Workspace in Durban

    I first heard about The Sett a couple of months ago over a coffee with 2 great chaps, Don Muller & Trav Gale who work for a cool company called Appletree Catalyst Agency. Both these guys have been amazing influences in my life over the last couple of years, so I knew this was going to be an awesome spot.

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  • Boldly going without DSTV

    Boldly going without DSTV

    South Africa is an interesting country. We have crooked politicians, state-owned monopolies and more crime than you can shake an AK-47 at. But we love it here nonetheless – or some of us do, anyway.

    Another interesting phenomenon in South Africa is DSTV – part of Koos Bekker’s media empire. At roughly R600 per month (I have to pay extra to access the HD content, etc.) it really isn’t cheap, especially not if you consider what you’re really getting for your money. As a tech savvy individual, I recently decided to see if I can go without DSTV. Step 1: Disconnect it!

    Did you know that you can disconnect your DSTV subscription at any time, for as long as you want? This means that, if you are heading abroad for a month, you don’t have to pay for that month! Obviously if you want your PVR to record stuff while you’re away, you have to pay. But if you don’t need to record, it could be worth saving that cash. Hell, I’ve even turned it off when I go away for a week – because then I don’t pay for that week. Just call them, and they’ll do it – or visit the self-help section on www.dstv.com

    The reason for making the disconnection Step 1, is that it forces you to get on with alternative plans. Which is exactly what I did. To me, the process was two-tiered: Firstly I wanted to stream my existing media from the desktop in my study; and secondly I wanted to watch TV shows and even sport online somehow.

    Some background: I run a 4mb line at home, which is administered through Axxess. So even though the infrastructure still belongs to Telkom, I can complain with Axxess, who then sort it out on my behalf. My data also comes through Axxess, and even though they do offer an uncapped service, I opted for a 50GB capped service, which has less shaping than the uncapped offering – this is important for streaming TV and movies.

    AppleTV now available locally, for around about R1,000.

    After much research and digging around, and with the sound of my wife and kids screaming for content, I decided to get an AppleTV. This was before they were officially available in SA, but I got one through a shop in Cresta Shopping Centre regardless. Nowadays you can just buy them off the shelf at your local iStore for around R1,000 a throw.

    With iTunes set up on my desktop, and both the desktop and AppleTV connected to my home network, I was up and running in minutes. Lovely streaming of movies, TV shows, music, images and more – all from my shared iTunes library. Quick, easy and relatively cheap. BUT this meant I still couldn’t watch all the latest TV shows. So how now brown cow?

    First I indulged in some Bitorrenting, which I shall not elaborate on. Suffice to say that I had to hunt down my content, download it, convert it to MP4 and then import it into iTunes. Works okay, but it is a bit laborious. And it takes up a heck of a lot of space on my desktop. With Apple not supporting the popular codecs for downloaded torrents, it kept me busy too with all the converting and what-not.

    So I turned to Netflix and Hulu Plus – the two stalwart American streaming services, which everybody knows you can’t get to work in South Africa. Except, of course, if you are ‘n ‘boer’, Because a boer makes a plan, eh?

    Enter – a DNS service which makes services like Netflix and Hulu and many more think you are in the US of A. And this means you can get Hulu and Netflix to send you content. Sadly you still need to pay for these, and setting up working accounts for both of them is a test in itself – but it can be done. If any of you want help with that, let me know and I’ll write up a how-to guide. But after a couple of hours of tinkering and many, many restarts of my router, I got it to work like a charm. Now
    I can watch the latest episode of Greys Anatomy on Hulu the night after its US broadcast – which means I’m about to finish the series next week. Cool. I can also delve into the mass of historic content on both services, and keep the kids busy with plenty of suitable programming. Also, I can access Netflix and Hulu on my iPad, iPhone, AppleTV and Desktop – all at the same time if needed. And the 4MB line is plenty fast for this. So all of a sudden my AppleTV has become a major hub of entertainment – and you get apps to control it from your phone too, if you want.

    But what about live sport? Alas, this is the one area where I still need to figure things out. As a fan of the British Premier League, I desperately miss my footie. But I shall keep hunting for solutions. I did find one service, Firstrowsports (link deliberately left out) I think it was called – but their ‘client’ added so much crap to my machine that I ditched them.

    XBMC is worth checking out if you have spare hardware lying around.

    In the mean time I have started tinkering with XBMC – an open-source media centre system that runs on almost any platform – including Windows, Mac, iOS, Android, Linux… It is robust, if not particularly user friendly. As things stand right now, I have sacrificed a spare laptop with HDMI output for this purpose, and run the server on my Desktop. The main advantage over AppleTV is that XBMC can play almost any codec, so no converting of new content needed. It is also more customisable, which is great if you know what you’re doing (and less so in my case). Overall I think this is another good solution, though the hardware will cost more than an AppleTV (or similar box). Worth investigating though…

    Other solutions also exist. WD makes a great alternative to the AppleTV for similar money, and if you want to order from abroad you can look at Roku or Boxee – all with their own pros and cons. In the end, though, I have found that it IS possible to get away from DSTV, but at a cost:

     

     

    PER MONTH

    • LINE RENTAL – R350.00
    • DATA – R400
    • NETFLIX – R80
    • HULU – R80
    • – R80

    So I pay roughly R1000-odd for my TV now, which is R400 MORE than I used to. But the big thing for me is that I work from home, and would have had to pay the ADSL line rental and data regardless. Thus my actual increase runs only to R160 for the two streaming services, which is a hell of a lot less than DSTV. Plus the small fee for the unlocker – and check out their variety of payment options. Oh, and I can’t watch live football. Which sucks.

     

  • Great customer service from Incredible Connection

    Great customer service from Incredible Connection

    Last week Wednesday  I came across an awesome deal from the guys at Incredible Connection, where they had a 3TB external hard drive on special for just over R1000. As I had been looking for something along these lines, for a while I decided to grab the opportunity and purchase one through their online store.

    I have admit though, I am a bit of a skeptic when it comes to e-commerce in South Africa. I honestly don’t think there is anything wrong with the actual system, but our biggest problem is the logistics and the delivery of goods. (That said, I have to exclude Takealot from this generalization, who have delivery nailed)  In this case, Incredible Connection were offering 3-5 day shipping for free on the day (normal price R55) and overnight shipping for R45. Being the gadget junkie that I am, I needed it now, so I selected the overnight option.

    Bad Mistake.

    Assuming because I placed the Order after 12pm, I thought I would it give it a day when it didn’t arrive on Thursday. By Friday lunch time I still hadn’t heard anything and sent the Incredible Connection twitter account a message, asking if they could find out what was happening. I gave them the required details, and waited in anticipation. Nothing :(

    It seems that nothing happens over the weekends, So on Monday I made a bit more noise on Twitter, and *eventually* I got a phone call & email from the Online Manager, Jean, humbly apologizing for their mistake. Granted, it wasn’t his fault, but I just wasn’t happy, so I just asked that they reverse the order. Once again,  Jean tried his best to rectify it, and ensured I would have it in my hands by Tuesday morning.

    A few minutes later, I got a call from Shane, who is the KZN Ops Manager, apologizing for what could only, what seems to be, an honest mistake. He offered to have someone drive out to my house, and deliver the drive to me personally and offered to give me the drive for Free ! I was amazed. An hour later (at about 5pm) , Mike, who is the Branch Manager at Incredible Connection in Springfield Park, personally delivered the external drive in my hands. I was seriously impressed with the action taken, and how everything just happened.

    Yes, E-Commerce in South Africa has a long way to go, and at the best of times, and I absolutely hate using twitter as a soapbox to moan. But I saw yesterday that some brands in SA are taking their customer service very seriously, and are willing to ensure their customers are happy all the time. So a big thanks to everyone at Incredible Connection for making what could have been a horrible situation, into a happy experience, ensuring I will be a return customer.

    Now to fill up that hard drive…